Customer Service

Shipping & Delivery
Zappy Dots strives to ship most orders in 5-7 business days. We ship most orders via USPS.

Personalized Items: These items are considered custom order items and are non-cancellable, non-returnable and non-refundable. If you order is personalizedor customized, shipping time is 10-14 business days.
Privacy & Security
Zappy Dots accepts PayPal and all major credit cards (Visa, MasterCard,Discover and American Express). You can safely enter your entire credit cardnumber via our secure server, which encrypts all submitted information.
Viewing Orders
To view the status of your order, you must place your order under your account.Use the "My Account" link above to log into your account. Once you are loggeduse the "My Orders" link to view a list of your past orders.
Updating Account Information
Use the "My Account" link above to log into your account. You canchoose "Account Information" to update your name and email address.